Essentially the only thing that is covered by the warranty is the hardware…and with that only manufacturer defects. You might be surprised, but also not covered is the actual software that resides inside of the Fitbit. Also not covered under the warranty are any issues with the application on your phone or the dashboard on their website.
This means that physical damage like smashing it on a weight rack will not be covered. It does not cover normal wear and tear damage. If you don’t want to get through the legal jargon, here are your most important takeaways from their limited warranty… How Long is My Fitbit Warranty and What is Covered?įitbit will either replace or repair your fitness tracker within one year from the date you purchased it. It details information on getting a Fitbit watch repair. If you no longer have the booklet, the same info is on the website here. This small booklet has the limited warranty information that the company provides. When you originally got your Fitbit, there should have been a small paper foldout inside the box. You may be think about a watch repair shop or jeweler, but you more likely to get it fixed at cellphone store or a place that can repair smart watches.
Most stores may ask you to provide a proof of purchase to help you with a warranty claim. These places will be particularly helpful if you purchased it in one of their stores. You will see many stores like Best Buy (including Geek Squad) and Target who can help you make a claim on your warranty…but not actually perform a repair. These business on the map are authorized sellers, not service centers or places that are soley Fitbit repair shops. A Fitbit Repair Shop Actually Means Authorzied Seller…
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